Terms of service

TERMS OF SERVICE

By accessing and using polenatelier.com, you agree to be bound by these Terms of Service.

1. General POLEN Atelier operates this online store. By placing an order, you confirm that you are at least 18 years old and that the information you provide is accurate and complete.

2. Products All pieces are handcrafted using the French beading technique. As each item is made to order, slight variations in appearance are part of the handmade nature and are not considered defects.

3. Pricing & Payment All prices are listed in EUR. We reserve the right to modify prices at any time. Payment must be completed before an order is processed.

4. Shipping We ship worldwide. Delivery times are estimates and may vary due to customs, weather, or carrier delays beyond our control.

5. Returns & Refunds All sales are final. Please refer to our Return & Refund Policy for full details.

6. Intellectual Property All content on this website, including images, text, and designs, is the property of POLEN Atelier and may not be reproduced without written permission.

7. Contact For any questions: polenatelier1@gmail.com